The rules have changed. Due to healthcare reform (the Affordable Care Act or ACA), all of the customary ways the industry does business will be different forever.
These changes will happen at a dizzying pace, and regulatory compliance will play a dramatically increasing role in every part of healthcare. All of these monumental changes, from new sales methods to risk adjustment, new payment methods to new communications, medical loss ratio requirements and much more, will become part of your reality.
A lot of uncertainty lies ahead, along with a lot of “noise” as vendors and consultants try to capitalize on the new world.
What is really needed? A service provider that can quickly uncover needs and respond with solutions that actually address the problems.